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Online service delivery for housing associations
Action MultiMedia's integrated web and kiosk solution will revolutionise how social housing tenants access services.
Whether through a dedicated website, secure Intranet or interactive touchscreen kiosks, online services bring more choice, flexibility and opportunities for self-service to tenants, even those without access to the Internet at home or at work.
Reporting repairs, viewing available properties, applying for transfers - offering online access to these services brings many benefits including:
- Improved speed and reduced cost of communication with tenants
- More efficient use of staff and resources
- Delivery of choice based lettings schemes
- Promote wider access to the Internet
- Demonstrate positive action on social exclusion
- Potential 24/7 access to information and services using on-street or Thru-Glass kiosk technology.
Action MultiMedia now operates under the trading name of Amatica.
For further information contact:
David Roberts
Director of Marketing & Strategy
Telephone 0151 650 6991
david.roberts@amatica.com
Amatica, as usual, have done a fantastic job.
Wirral Investment Network
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