Kiosk Lifecycle Services

Since 1998, Amatica has maintained a dedicated kiosk project delivery team skilled and resourced to support its customers whether solely for one kiosk or to support a co-ordinated national roll-out such as 183 kiosks for the NHS.

• Amatica's experience and its technical services team is available to all kiosk customers and delivers:
• Kiosk project feasibility studies and project scoping
• Project management integrating internal and external suppliers and stakeholders under a single PRINCE2 project method
• Content evaluation
• Site surveys of proposed kiosk locations
• Coordination of third party suppliers of power and communications services
• Kiosk installation and commissioning
• National kiosk helpdesk
• Remote monitoring of kiosks
• Field maintenance and engineering
• Software development services to integrate back office systems and develop secure self service applications.

Amatica's experience will enable you to avoid the potential pitfalls and failures awaiting every new kiosk project. Our expertise will be invaluable towards ensuring that you avoid risks to the security of your network and computers.

Amatica's kiosk project lifecycle services are designed to help you get the maximum return from your kiosk project. We ensure that your kiosks are operational and delivering secure and effective self-service.

Project Scoping and Management

Use Amatica's experience to maximise your project's success

• Taking an idea for delivering self-service to citizens and consumers and making it happen requires answers to many questions:
• What are the project's primary objectives?
• Are user habits and expectations compatible with self-service?
• What are the impediments to changing user expectation and behaviour?
• Why should the user change?
• What benefit will it be to the end user?
• What organisational and system changes are required to deliver self service?
• What are the technology implications?
• What are the security risk implications?
• Are the locations compatible with kiosks?
• What is the likely budget and timescales?

Amatica's market leading expertise in delivering self service kiosks can help you through developing a robust and well considered project rationale which will form the basis of a project scope and specification.

And once you get approval, Amatica can assist you with, or undertake on your behalf, full project management of the project using PRINCE2 methods