Approach

Whether working on a new system to improve business efficiency, a large integration project or a B2B website portal, detailed understanding of business dynamics, market focus and objectives is of vital importance.

Immersion

The foundation of Amatica's approach is to 'get under the skin' of our client's business. Then your concerns and objectives become our concerns and objectives. At Amatica we call this process immersion.

Immersion also ensures that we understand your motives for change whether it is cost reduction, increase speed of response, efficiency improvement or competitive edge. Technical issues are identified early.

User workshops and card sorting are valuable Use Case techniques that expose and explore business practices and opportunities, providing a forum to evaluate and validate as well as identify redundant processes. Use Case techniques also ensure involvement, buy-in and commitment from your team.

Immersion in your organisations' challenges and objectives enables Amatica to apply the best and most appropriate technologies to achieve your goals.

Agile Development

Amatica is an enthusiastic advocate of Agile Development techniques having used it with excellent effect on numerous projects. In short, it's the opposite of 'big bang' or 'waterfall' software development methods that are generally high in cost, long in delivery timescales and increase risks of failure.

Agile Development allows early delivery of functional components with remaining deliveries in frequent phases. From Amatica's viewpoint it reduces risk and focuses on delivery; from the clients' viewpoint it allows changes in business requirements to be more easily managed and provides a natural basis for stage payments.

Project Lifecycle Management

It's our business to ensure that your system runs smoothly and, if you need support or, in the very unlikely event of a failure, be there to get you back up and running as quickly as possible. Amatica's managed helpdesk log all support calls allocating a unique job ticket that's escalated until the fault or query is resolved.

Amatica's managed hosting service consistently achieves services levels in excess of 99% and is regularly tested against security breaches and unauthorised intrusion. You'll be in very safe hands.

Adding extra value

At Amatica, we don't just mind the big issues, we're also good at looking after the small yet important detail. Whether it involves copywriting, setting up an email campaign service, search engine optimisation, website analytics or even secondary eMarketing techniques involving social networking and bookmarking, link exchange, or pay per click, Amatica has practical expertise and track record.